Privacy Policy

Date of last modification: July 22nd 2022

Who we are

At Soap & Clay, we believe your online privacy should mirror your bath and shower policy: by invitation only. As such, we will never sell your information or spam your accounts. Because Spam is gross. This Privacy Policy provides information on how we collect and process your personal data when you visit our website ( or use our services. In this Privacy Policy, we also inform you about your rights as a data subject.

We do not collect any of your personal data beyond what is described in this policy. We do not process personal data in a way that contradicts the purpose for which the personal data was obtained.

Who Handles Your Personal Data?


Soap & Clay is located at 5315 57th St NW, Suite 4A, Gig Harbor, WA 98335. We are the Controller with respect to any personal data that you provide us. This means that we determine the purposes and means of the processing of your personal data.


We (may) make use of (sub-)processors. (Sub-)processors only process personal data limited to the extent that it is necessary for them to complete their specific task or service. We only provide your personal data with relevant protection measures in place. Those measures can be: a data processing agreement to ensure confidentiality; technical measures to ensure security while transferring the data; the obligation for the (sub-)processor to use all information in accordance with applicable privacy legislation and to not use the data for its own purposes.

Why and How We Process Your Data

We process your personal data for the below-mentioned purposes. In these circumstances, we require the data to provide you with our services. We might share your personal information with one of our processors for the same purpose. If we want to process your personal data beyond this purpose we will ask for your explicit consent.

Your personal information will not be distributed to anyone else for any purpose.

Buying Products

When you buy one of our products we collect the following data during the order process

  • Your first and last name
  • Your billing and shipping address
  • Your email address
  • Your IP address.

We save your order information for as long as necessary.

We do not process your payment details (e.g. credit card information) on our checkout page. This information is only being visually displayed on our website but technically belongs to Stripe. Soap & Clay only processes an encrypted code because we do not need to see the details and this way data protection is increased. Stripe is considered an independent controller. A restrictive group of Soap & Clay staff can access the following data in the Stripe environment: email address, transaction numbers, time of the transaction, and issuer of the card. This access is needed to confirm payments and/or refunds by our support team.

Subscription to our Newsletter

When subscribing to the Soap & Clay newsletter on the website, you will have to provide Soap & Clay with consent to send you our newsletter. Withdrawing said consent can be easily done by clicking "Unsubscribe" underneath any newsletter email. When subscribing to the Soap & Clay newsletter, we will ask you for the following information:

  • Your First Name
  • Your Email Address


When you comment on one of our posts or products on the site we collect the data shown in the comments or review form, and also capture your IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

This information is stored on that particular web page for as long as it exists.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

On our website we use web analytics tools from third parties like Google Analytics to help analyze how users use our site. These tools use 'Cookies', which are text files placed on your computer, to collect standard internet log information and visitor behavior information.

We and third parties use cookies to:

  • Enable functionalities of our website (session, technical and functional cookies);
  • Analyze the use of the website and to make the website more user-friendly on that basis (analytical cookies);

We collect the following personal data:

  • IP address;
  • Information about your use of our website (such as visited pages and clicks);
  • Device type and browser;
  • Location (country and city);
  • Landing page (referrer-URL);
  • Screen resolution;
  • Requests and responses sent from and to your device.

If you do not want to have cookies stored on your computer or want to remove cookies that have already been stored, you can arrange this via the settings screen in your browser settings. The adjustment of these settings differs per browser.

If you want to remove cookies that have already been stored, you can arrange this via the settings screen in your browser settings. The adjustment of these settings differs per browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For newsletter subscribers, we also store personal information they provide. All subscribers can see, edit, or unsubscribe from our newsletter at any time by clicking the Manage Email Subscriptions or Unsubscribe link in any of our newsletter emails.

For SMS subscribers, we also store personal information they provide. All subscribers can opt out of receiving SMS notifications by texting STOP to any of our SMS messages.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To request your data, please send an email to with a subject line of "Personal Data Request".

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Customer data, in the event an order is placed, such as:

  • Name
  • Address
  • Phone Number
  • Email

will be sent to our shipping provider to generate shipping labels.


We have taken appropriate technical and organizational security measures in order to protect your personal data against loss, misuse, alteration and/or destruction. Although we exercise reasonable care in providing secure transmission of information between your equipment and our systems, we cannot ensure or warrant the security of any information transmitted to us over the internet. Access to relevant personal data is only granted to those authorized staff and employees who require access to the relevant personal data for performance of their work.

If you have any questions or complaints about this privacy statement, the practices of this site, or your dealings with this website, you can contact us via our contact page or send an email to

Contact Details:

Soap & Clay
5315 57th St NW
Suite 4A
Gig Harbor, WA 98335